Managing different people, materials and orders is not easy. It was necessary to automate some processes, control times of different phases of the product cycle and with this, obtain metrics for better management of the procedures to be adopted. A means was also needed to contact the customer more effectively, allow online ordering and be able to keep track of what was happening with their order in real time.

When we were contacted, the client already had a general idea of ​​what he wanted, which facilitated the outline of the solution. Some considerations needed to be made about the employees area, as they work with a touch screen and buttons needed to be larger and layout simplified for them to quickly access the product status.

At this stage, the software contained features such as login, customer management, item creation, order status control system and administrative dashboard. From that point on, iterations were performed to add value to the platform. For example: sending automatic emails and SMSs, customer area and creation of internal orders.